1. Order Confirmation & Approval

All orders must be reviewed and approved in writing by the client. Approval constitutes acceptance of product selection, item descriptions, and quantities listed in the final invoice. No changes can be made once the order has entered production or fulfillment.

2. Third-Party Communication

We do not accept verbal agreements or third-party requests. Only the person listed on the invoice or purchasing agreement is authorized to make decisions, submit requests, or receive account-specific updates. We are not liable for any miscommunication between the client and outside vendors, planners, or coordinators.

3. Item Classification & Product Quality

Unless otherwise requested in writing, our standard service offerings include premium-grade acrylic and high-end plastic-based products. We do not provide real glassware unless it is requested, quoted, and confirmed in writing. All items undergo quality control prior to shipping to ensure product excellence and consistency.

4. Refunds, Returns & Exchanges

Due to the nature of our products and services, all sales are final. We do not accept returns or offer refunds once an item has been used, opened, or removed from its original packaging. Clients are responsible for inspecting items upon delivery.

However, we do offer a 7–10 business day window from the date of delivery to submit written concerns or requests for exchanges due to quality issues or damage. If approved, we will do our best to accommodate a replacement or adjustment.

5. Ownership & Liability

All purchased items become the property of the client upon delivery. We are not responsible for loss, misuse, damage after receipt, or dissatisfaction arising from improper use or unapproved setup.

6. Event Setup & Use

Any misuse or improper setup of our products that results in dissatisfaction is not the responsibility of Styled & Set Co/CBP. If we are not physically present to execute setup or styling, the responsibility lies solely with the client or their designated vendor to follow instructions provided. We are not liable for event results stemming from unauthorized substitutions, last-minute theme changes, or improper use.

7. Delivery & Inspection

We advise all clients or designated recipients to inspect orders within 24 hours of receipt. If any discrepancies, concerns, or damages are identified, please notify us in writing immediately. Delayed claims may forfeit the opportunity for resolution.

8. Limitation of Liability

Our company is not responsible for any damages, losses, or claims beyond the value of the original invoice. Under no circumstances will Styled & Set Co/ CBP be held liable for indirect, incidental, or consequential damages related to the use or misuse of our products or services.

9. Intellectual Property

All branding, designs, digital content, and packaging are the sole intellectual property of Styled & Set Co./CBP and may not be copied, altered, or reproduced without written consent.

10. Policy Updates

We reserve the right to update or revise these terms at any time. It is the client’s responsibility to review our policy page prior to placing an order.

If you have any questions regarding our policies, please contact us at info@crystalbaileyproductions.com